Client Testimonials

Dear Jo
I would like to thank you on behalf of the PI team at Livewell Southwest for your continuing support and flexibility in ensuring our tutor updates went ahead on time within the COVID19 lockdown. You are an excellent Senior Tutor and are always willing to share ideas and make useful suggestions that would benefit our services. It is a pleasure attending your sessions and you make us all feel at ease. Thank you once again

“I have been working within a training department delivering Restraint training for just over 8 years now. I first met Jo back when I did my initial training and have since completed update courses with her. I can honestly say that Jo has an excellent knowledge of restraint and she is technically faultless. After many years delivering training I thought I had learnt all I needed to know, however, after my recent update with Jo I realised that I still had room to learn and enhance my training. Jo provides a superb learning environment that is non-judgemental, supportive and fun”

“Thank you very much for your training. You are truly an outstanding individual. All the staff enjoyed their day and for the first time I have received no negative comments”

“I ‘d like to say that it was a great learning experience and that the content was delivered at a pace and in a format that made the course very interesting. I would definitely recommend you to anyone that was interested in gaining more experience in the field of physical interventions.”

“I would like to say my learning experience during the time I spent with you was far  better than I expected, (given the size of the curriculum document we received as part of the pre-course content).
Teaching content was made clear as was safety. Your teaching style and content was interesting and made me feel at ease and at no point did I feel any pressure. I would definitely recommend your service to anyone that was interested in either gaining experience or refreshing their training.”

“As a care provider in today’s climate we are expected to deliver high standards to meet excellent outcomes for our clients. This demands the best training for our staff.We have been booking our  Challenging Behaviour Training with Jo for over 9 years. The course, has proved invaluable in helping our staff to plan and maintain working with Service Users with complex needs in a positive person centred way. Jo has visited the Home to gain an understanding of our work environment & Service Users needs and has helped us to review & improve our Policy & Procedures. I would have no hesitation in recommending Jo to any potential customers.”

“I have known Jo Coulson as both a friend and a colleague  for the last 10 years.  Jo, I would unhesitatingly recommend you, and your services to anyone, for your dedication, knowledge, professionalism and passion about what you teach. As a colleague and a friend you have been supportive, caring and thoughtful, always going the extra mile.”

“Jo and her training has given me and the other members of my team great support in developing are skills as trainers. In all of our training she has been professional and created an active learning environment from me and all the team thank you.”

“My name is Kevin Brooks and I am a  Senior Tutor for Devon Partnership NHS Trust and a senior within the General Services Association.
I have had the pleasure to know and work with Jo for many years and have watched her company grow from strength to strength. This growth is due to not only hard work but through integrity, professionalism and her knowledge base of the services she provides.
I have absolutely no doubts in recommending Jo Coulson Training Services to you; it can only enhance the service your organisation provides”

“For the first time ever, I walked away from a first aid course feeling confident that I would be able to cope with a first aid situation. Jo is an excellent trainer and teacher, but most importantly the learning is excellent and thorough. I know that my colleagues felt just the same, and we continue to discuss how we use our knowledge in the workplace.”

Nicholas Reed (FSyl, F.ISRM, S.IIRSM, M.IFPO, TechIOSH)

Jo I can only speak highly of your de-escalation & restrictive approaches, your training relevance, adaptability to company policies framed in safe techniques and every bit as importantly, your training and teaching delivery to some very diverse participants and some challenging environments.